Shipping, Payments and Return Information
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Due to manufacturers' price increases, prices are subject to change without notice. Orders will be billed at prices in effect at time of order.
Subtotal |
Shipping & Handling Charges* |
Under $50.00 |
$12.50 |
$50.00 - $99.99 |
$15.00 |
$100.00 - $199.99 |
$25.00 |
$200.00 - $399.99 |
$35.00 |
Over $400.00 |
Free* |
*These rates Do Not apply to items that cannot be shipped via UPS
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Shipping Notes:
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Shipping & Handling rates are for most parts orders in the Continental U.S. shipped VIA UPS Ground (USPS may be higher). UPS Orders must be signed for upon recipt.
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$0.00 freight is for parts orders only, and does not include machines, batteries or unusually heavy items
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Equipment or other large items delivered "via freight company" to rural areas, non-commerial addresses, residences or deliveries requiring liftgate service will be required to pay the additional $50 to $85 surcharge(s) for EACH OF THESE EXTRA services billed by the freight company.
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We DO NOT ship to Countries outside of Canada, the U.S. and its Territories. Shipping cost to Canda is usually double of quoted shipping charge. Parts shipments to Alaska, Hawaii, Guam, Puerto Rico and the Virgin Islands will be approximately double. We DO NOT ship to APO addresses.
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Batteries and other heavy items that cannot be shipped
via UPS will be calculated on a case by case basis,
however some batteries that we drop ship
are eligible for free shipping, call for details.
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We do NOT offer C.O.D. as an option of payment
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We do NOT ship to PO Boxes
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Express shipping is available on most items, shipping
charges will be on a cases by case basis. Please
give us a call for more information.
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Shipping & Handling charges cannot be applied
to the customers own shipping numbers. (UPS, FedEx,
etc...) as some of our shipments are sent directly
from the manuafacturer to the customer.
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The customer is responsible for inspecting the
order upon receipt. IVIE Enterprises is not responsible
for damage if the customer has signed for the goods
and does not make a note of damages on the shipping
receipt.
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Call for Shipping Rates for equipment orders to destinations
inside the U.S. and its territories. Shipments outside
of U.S. territories will be calculated on a case by
case basis. On USED equipment actual freight charges
plus crating charges will be applied to the sale of
the unit. If you have ANY question about shipping charges
please contact us.
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$0.00 freight is for parts orders only, and does not
include machines, batteries or unusually heavy items
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Machine Orders Will Have To Have Freight Figured on
a Case By Case Basis MACHINES
WILL NOT Be Shipped Via UPS As the Value Is To High and
Claims Are To Common
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Equipment or other large items delivered "via freight
company" to rural areas, non-commerial
addresses, residences or deliveries requiring liftgate
service will be required to pay the additional $50
to $85 surcharge(s) for EACH OF THESE
EXTRA services billed by the freight company.
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New equipment shipments to U.S. Territories outside
of the Continental U.S. are responsible for all shipping & handling
costs and arrangements.
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Due to manufacturers' price increases, prices are
subject to change without notice. Orders will
be billed at prices in effect at time of order.
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All payments to be made in U.S. Funds.
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We accept the following credit cards Visa, MasterCard,
Discover and American Express.
Use of your credit card protects both the buyer and the seller.
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We do NOT offer C.O.D. as an option of payment
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We do NOT accept Purchase orders, except from
Fortune 500 companies or customers that have established
a purchasing history with us.
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We will accept prepayment by check, however items
will not be shipped until the check has cleared our
bank. Make checks payable to "IVIE Enterprises". Be
sure to include contact and shipping information as
well as manufacturer, quantities and part numbers.
Send Check to:
IVIE Enterprises
Attn: Web Sales
5839 S Garnett
Tulsa, OK 74146
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Lease options are available contact us for more information
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We also accept Wire transfer. Customer is responsible
for all fees and charges imposed in association with
the wire transfer.
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Customer is responsible for all fees, taxes, tariffs
and any other charges for shipments out of the U.S.
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Oklahoma residents and businesses. Sales Tax will
be applied to all purchases picked up in our store
or shipped to an address in Oklahoma. If your organization
is tax exempt please provide a copy of your tax exempt
letter if we do not currently have one on file.
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Customer is responsible for all extra charges incurred
for Express Shipments that do not meet manufacture's
minimums.
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Electrical, special order and used items are not returnable.
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A 15% Restocking fee applies to returns.
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Shipping Charges and Minimum Order Fees are non-refundable.
Customer is responsible for payment of the return shipment.
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You must obtain an authorization number from IVIE
Enterprises before returning any items.
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Authorization for returning item(s) is at the sole
discretion of IVIE Enterprises.
For Return Authorization please contact our Returns
Department.
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Open and Print a "Return Authorization Form" - Click here
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Ship returns to:
IVIE Enterprises
Attn: Return Dept RMA# (xxxxxxxx)
5839 S Garnett
Tulsa, OK 74146
Note:
Make sure to include a completed copy of our "Return Authorization
Form" for proper credit
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